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SingTel will compensate its home customers who were left without broadband, phone and pay-TV services for days after a fire broke out at one of its nine key Internet facility.
Some 60,000 home broadband service customers will get a speed boost for the next three months, the telco told The Straits Times on Monday. This means those on a 200Mbps plan will get bumped up to 300Mpbs for free, for example.
Affected mioTV customers will be given a month's worth of free viewing of all channels, while those who had their fixed voice line and mioVoice disrupted will get one- month's worth of free local calls.
For business customers, the telco said it will be reaching out to them individually to work out compensation packages.
Some 60,000 home broadband service customers will get a speed boost for the next three months, the telco told The Straits Times on Monday. This means those on a 200Mbps plan will get bumped up to 300Mpbs for free, for example.
Affected mioTV customers will be given a month's worth of free viewing of all channels, while those who had their fixed voice line and mioVoice disrupted will get one- month's worth of free local calls.
For business customers, the telco said it will be reaching out to them individually to work out compensation packages.
