S
suicidalpap
Guest
Letter arrives 13 days after stamped date. Letter from Patricia Andrea
I AM wondering about mail service standards at SingPost, considering the small size of Singapore and the shrinking volume of mail due to the greater use of information technology.
A letter containing a notice for a meeting conducted on Jan 24 reached me only on Jan 27. The letter, which was sent to my home, was dated Jan 12 and SingPost had date-stamped the envelope on Jan 14.
Luckily, I was also e-mailed regarding this meeting so I could attend it. But what if it was some other urgent mail requiring action, such as bills with a deadline? Who would take responsibility?
I was also expecting a letter sent on Jan 20. It should have reached me by Jan 25, even taking into account that there is now no delivery service on Saturdays but it didn't.
On several occasions, letters meant for another address have been placed in my mailbox by mistake. I understand that human error does occur but for it to happen so many times is frustrating. I would appreciate it if the relevant authorities address this matter, as I believe I am not alone in being disappointed by our mail service.
I AM wondering about mail service standards at SingPost, considering the small size of Singapore and the shrinking volume of mail due to the greater use of information technology.
A letter containing a notice for a meeting conducted on Jan 24 reached me only on Jan 27. The letter, which was sent to my home, was dated Jan 12 and SingPost had date-stamped the envelope on Jan 14.
Luckily, I was also e-mailed regarding this meeting so I could attend it. But what if it was some other urgent mail requiring action, such as bills with a deadline? Who would take responsibility?
I was also expecting a letter sent on Jan 20. It should have reached me by Jan 25, even taking into account that there is now no delivery service on Saturdays but it didn't.
On several occasions, letters meant for another address have been placed in my mailbox by mistake. I understand that human error does occur but for it to happen so many times is frustrating. I would appreciate it if the relevant authorities address this matter, as I believe I am not alone in being disappointed by our mail service.
