Singaporeans want Slaves but want to complain about poor service

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Singaporeans complain about attitude of “FT” service staff
September 30th, 2010 | Author: Your Correspondent

In other developed countries, jobs in the service industry are usually reserved for locals. However in Singapore, more than one third of the workers in its service industry are foreigners, thanks to the warped PAP logic that they are “foreign talents” required by Singaporeans.

The increasing number of foreign workers in Singapore’s service industry, especially those from a certain non-English speaking country, has led to rising number of complaints about poor quality of service and work attitude.

Now even GLCs like NTUC are employing foreigners to be its frontline service staff as if there are no Singaporeans around willing to take up the jobs.

One irate netizen Chua Ming Chang relates his unhappy experience with a NTUC PRC service staff on TR Facebook:

“Was at NTUC earlier.. Queued up to pay.. When it was almost my turn, the PRC service stuff put the “next counter please” sign… I said to her in Hokkien “哇懒嘢!笑查某,你当赁爸透明甲是瞎目的?KNN 的死中国人!未晓做工又要来这边抢我们的饭碗.” Of course, I scold Hokkien she can’t understand. But I got kaki, so I scold Hokkien, he translate to Mandarin.. Guess what? No sorry man! Instead she say “你疯了啊?怎么在这儿像只疯狗乱吠啊你?你不爽就到别处去排队麻!我还得去吃午饭的嘢!神经病!”.. So I damn mad, I go find her boss… But suay lah! The boss lunchtime.. So I go back lor, like a loser…”

Another netizen Gerald Heng added:

“Giant and MacDonald’s too. Last Sunday, the Singaporean supervisor had to come to help this lady PRC handling the counter at East Coast Parkway cos she couldn’t speak English properly. Among the things she said was ‘What you want?’ We were asking what’s the deal for breakfast. She stayed quiet and muttered those words, twice.”

With more and more “FTs” arriving by the busloads from China, India and elsewhere, Singaporeans better start brushing up their “Putonghua” and get used to their accents.

As Prime Minister Lee Hsien Loong said repeatedly, Singaporeans must “open our hearts” and “embrace” these newcomers, many of whom are “global talents” (by the PAP’s definition) such as bus drivers, chambermaids and of course your friendly and approachable NTUC customer service staff from the People’s Republic of China.
 
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