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SG parking App (warden version) is lousy and inefficient.

bic_cherry

Alfrescian
Loyal
SG parking App (warden version) is lousy and inefficient.

Nowadays, parking wardens can only check up to 60 cars/ carpark.

I spoke to a warden before. She says nowadays first check season parking, then coupon, if don't have / expired, then key in car number plate into her app to see if paid by parking app. As far as I can see, it's very clumsy process, and app has lag time to feedback about parking status besides possible the interface being troublesome to use. The parking warden is seen taking quite long to clear each car before moving on to the next one. Of course car owners are very happy because less efficient wardens means fewer cars checked for parking offences.

But this is tax payers $$$ down the drain because then more parking wardens need to be hired to check the same number of cars due to additional steps to check each car and the delays in app operation.

Any breakdown in 3/4G network will also mean free parking for all since it wouldn't be fair to book some people because the warden would have no clue if the parking was indeed already paid electronically or not and this breakdown due to bug in app/ telecommunications breakdown has happened before. https://mustsharenews.com/parkingsg-free-parking-bug/

An in following report, shows that number of cars checked needs to be handwritten down on paper, shouldn't the app be tracking in real time all the cars checked, photographed and fined and auto submitted to HQ to register that the wardens are doing their work? Even my credit card number has auto input using my phone camera (vz online credit card payment system), so why can't the HDB/URA parking warden app also auto detect the car number plate number since these plates dimensions and font designs are all LTA defined and controlled? Why are parking wardens bogged down by so much additional paperwork when the entire process should be automated to reduce labour costs and save tax payers $$$ with use of modern technology? And how could the warden get away with issuing fines without any photographic evidence or excuse within the app to explain why the fine issuance SOP wasn't followed.

This parking.sg app/ system leaves much to be desired.

Ex-parking warden jailed for falsely issuing summonses
Noorasimah Jasman, who was sentenced to four weeks in jail, committed the offences last year while working in the Choa Chu Kang area. She issued summonses totalling slightly over $1,000 to more than 30 motorists.
Noorasimah Jasman, who was sentenced to four weeks in jail, committed the offences last year while working in the Choa Chu Kang area. She issued summonses totalling slightly over $1,000 to more than 30 motorists.ST PHOTO: WONG KWAI CHOW
PUBLISHED: OCT 16, 2018, 5:00 AM SGT
She skipped work, recorded vehicle numbers to make it seem as if she had done her patrols
Shaffiq AlkhatibCourt Correspondent
A parking warden skipped her patrols, claiming that she had to take care of her ailing grandmother - and tried to hoodwink her bosses by issuing summonses to motorists who had not broken any rules.

To make her bosses believe that she was fulfilling her daily work quota, Noorasimah Jasman entered the registration numbers of vehicles without season parking tickets into an electronic record system, despite not knowing if they were even parked in the area she was meant to be patrolling.

Noorasimah issued summonses totalling slightly over $1,000 to more than 30 motorists - before being rumbled by one of her victims. Sixteen motorists even paid the fines.


The 33-year-old was sentenced yesterday to four weeks in jail after pleading guilty to 18 offences under the Computer Misuse and Cybersecurity Act. Thirty-six other charges for similar offences were considered during sentencing.

Noorasimah committed the offences in June and July last year while working in the Choa Chu Kang area for Ramky Cleantech Services, which offers enforcement services involving carpark gantries and parking spaces. It managed several Housing Board-owned parking spaces.

At the beginning of her shifts, Noorasimah would meet her team leader to collect a handheld scanner and a daily patrol accountability form. Noorasimah was supposed to record on the form the number of vehicles checked and the number of summonses issued for each carpark she patrolled.


She was required to check at least 60 vehicles per carpark in order to meet her daily work quota. However, Deputy Public Prosecutor Alfie Lim said there was no quota on the number of summonses issued.

DPP Lim said that during her earlier patrols, Noorasimah managed to keep records of the registration numbers of vehicles that did not have season parking tickets.

TARGETING INNOCENT MOTORISTS

She... did not know if the vehicles had even been parked there, let alone if they had been parked in violation of parking rules. She thus caused the vehicle owner to be issued with summons in respect of parking offences which they had not committed.

DEPUTY PUBLIC PROSECUTOR ALFIE LIM

She keyed them into the Integrated Car Parks System - a parking offence management system maintained by the HDB which Ramky officers had access to.

DPP Lim told District Judge Kessler Soh: "She... did not know if the vehicles had even been parked there, let alone if they had been parked in violation of parking rules. She thus caused the vehicle owner to be issued with summons in respect of parking offences which they had not committed."

In June last year, a motorist received letters from the HDB over purported parking offences even though no one had driven her vehicle. She alerted the police, and Noorasimah was caught.

In all, 16 vehicle owners paid fines totalling $304 due to Noorasimah's scam. The HDB has since cancelled the remaining false summonses and refunded the fines. Noorasimah has lost her job.

She is out on bail of $10,000 and was ordered to surrender at the State Courts on Oct 31 to begin serving her sentence.

https://www.straitstimes.com/singap...g-warden-jailed-for-falsely-issuing-summonses

CNA report to say no photos were submitted despite SOP requiring so: https://www.channelnewsasia.com/news/singapore/parking-warden-issued-fake-summons-jailed-10829328
 

nayr69sg

Super Moderator
Staff member
SuperMod
Got GPS ERP can build in parking fees also depending where you stopped and for how long.

Eg If stop in parking lot and never move more than 10 minute. Will deduct money from cash card liao.
 

eatshitndie

Alfrescian (Inf)
Asset
Got GPS ERP can build in parking fees also depending where you stopped and for how long.

Eg If stop in parking lot and never move more than 10 minute. Will deduct money from cash card liao.
they need cellular and wi-fi augmentation and triangulation to pinpoint automobile in covered and underground garages as gps doesn’t work well 69 feet away from entrance and parapets with opening to sky. tracking device in automobile will need to work seamlessly with lte and wi-fi services. knowing how screwed up or non-existent wi-fi is in sinkie garages (and pubic places) it will have to rely sextensively on 4g lte in covered parking.
 

nayr69sg

Super Moderator
Staff member
SuperMod
they need cellular and wi-fi augmentation and triangulation to pinpoint automobile in covered and underground garages as gps doesn’t work well 69 feet away from entrance and parapets with opening to sky. tracking device in automobile will need to work seamlessly with lte and wi-fi services. knowing how screwed up or non-existent wi-fi is in sinkie garages (and pubic places) it will have to rely sextensively on 4g lte in covered parking.
Lucrative business.
 

nayr69sg

Super Moderator
Staff member
SuperMod
yup, lucrative biz for the cellular providers too. cost of pinpointing location is embedded in the auto owner's bill.
Yes just pump back all the cost to the drivers.

They lan lan. It is freaking GPS! Lol!

And it fits in well with the governments directive to try to discourage people to drive and own cars.

Singapore has limited space. Even parking a car takes up space.
 

eatshitndie

Alfrescian (Inf)
Asset
Yes just pump back all the cost to the drivers.

They lan lan. It is freaking GPS! Lol!

And it fits in well with the governments directive to try to discourage people to drive and own cars.

Singapore has limited space. Even parking a car takes up space.
sinkies who cannot afford cars and the new road pricing scheme will still continue to buy cars, pay for petrol, pay road tax and pay erp. die die must drive.
 

mojito

Alfrescian
Loyal
SG parking App (warden version) is lousy and inefficient.

Nowadays, parking wardens can only check up to 60 cars/ carpark.

I spoke to a warden before. She says nowadays first check season parking, then coupon, if don't have / expired, then key in car number plate into her app to see if paid by parking app. As far as I can see, it's very clumsy process, and app has lag time to feedback about parking status besides possible the interface being troublesome to use. The parking warden is seen taking quite long to clear each car before moving on to the next one. Of course car owners are very happy because less efficient wardens means fewer cars checked for parking offences.

But this is tax payers $$$ down the drain because then more parking wardens need to be hired to check the same number of cars due to additional steps to check each car and the delays in app operation.

Any breakdown in 3/4G network will also mean free parking for all since it wouldn't be fair to book some people because the warden would have no clue if the parking was indeed already paid electronically or not and this breakdown due to bug in app/ telecommunications breakdown has happened before. https://mustsharenews.com/parkingsg-free-parking-bug/

An in following report, shows that number of cars checked needs to be handwritten down on paper, shouldn't the app be tracking in real time all the cars checked, photographed and fined and auto submitted to HQ to register that the wardens are doing their work? Even my credit card number has auto input using my phone camera (vz online credit card payment system), so why can't the HDB/URA parking warden app also auto detect the car number plate number since these plates dimensions and font designs are all LTA defined and controlled? Why are parking wardens bogged down by so much additional paperwork when the entire process should be automated to reduce labour costs and save tax payers $$$ with use of modern technology? And how could the warden get away with issuing fines without any photographic evidence or excuse within the app to explain why the fine issuance SOP wasn't followed.

This parking.sg app/ system leaves much to be desired.

Ex-parking warden jailed for falsely issuing summonses
Noorasimah Jasman, who was sentenced to four weeks in jail, committed the offences last year while working in the Choa Chu Kang area. She issued summonses totalling slightly over $1,000 to more than 30 motorists.
Noorasimah Jasman, who was sentenced to four weeks in jail, committed the offences last year while working in the Choa Chu Kang area. She issued summonses totalling slightly over $1,000 to more than 30 motorists.ST PHOTO: WONG KWAI CHOW
PUBLISHED: OCT 16, 2018, 5:00 AM SGT
She skipped work, recorded vehicle numbers to make it seem as if she had done her patrols
Shaffiq AlkhatibCourt Correspondent
A parking warden skipped her patrols, claiming that she had to take care of her ailing grandmother - and tried to hoodwink her bosses by issuing summonses to motorists who had not broken any rules.

To make her bosses believe that she was fulfilling her daily work quota, Noorasimah Jasman entered the registration numbers of vehicles without season parking tickets into an electronic record system, despite not knowing if they were even parked in the area she was meant to be patrolling.

Noorasimah issued summonses totalling slightly over $1,000 to more than 30 motorists - before being rumbled by one of her victims. Sixteen motorists even paid the fines.


The 33-year-old was sentenced yesterday to four weeks in jail after pleading guilty to 18 offences under the Computer Misuse and Cybersecurity Act. Thirty-six other charges for similar offences were considered during sentencing.

Noorasimah committed the offences in June and July last year while working in the Choa Chu Kang area for Ramky Cleantech Services, which offers enforcement services involving carpark gantries and parking spaces. It managed several Housing Board-owned parking spaces.

At the beginning of her shifts, Noorasimah would meet her team leader to collect a handheld scanner and a daily patrol accountability form. Noorasimah was supposed to record on the form the number of vehicles checked and the number of summonses issued for each carpark she patrolled.


She was required to check at least 60 vehicles per carpark in order to meet her daily work quota. However, Deputy Public Prosecutor Alfie Lim said there was no quota on the number of summonses issued.

DPP Lim said that during her earlier patrols, Noorasimah managed to keep records of the registration numbers of vehicles that did not have season parking tickets.

TARGETING INNOCENT MOTORISTS

She... did not know if the vehicles had even been parked there, let alone if they had been parked in violation of parking rules. She thus caused the vehicle owner to be issued with summons in respect of parking offences which they had not committed.

DEPUTY PUBLIC PROSECUTOR ALFIE LIM

She keyed them into the Integrated Car Parks System - a parking offence management system maintained by the HDB which Ramky officers had access to.

DPP Lim told District Judge Kessler Soh: "She... did not know if the vehicles had even been parked there, let alone if they had been parked in violation of parking rules. She thus caused the vehicle owner to be issued with summons in respect of parking offences which they had not committed."

In June last year, a motorist received letters from the HDB over purported parking offences even though no one had driven her vehicle. She alerted the police, and Noorasimah was caught.

In all, 16 vehicle owners paid fines totalling $304 due to Noorasimah's scam. The HDB has since cancelled the remaining false summonses and refunded the fines. Noorasimah has lost her job.

She is out on bail of $10,000 and was ordered to surrender at the State Courts on Oct 31 to begin serving her sentence.

https://www.straitstimes.com/singap...g-warden-jailed-for-falsely-issuing-summonses

CNA report to say no photos were submitted despite SOP requiring so: https://www.channelnewsasia.com/news/singapore/parking-warden-issued-fake-summons-jailed-10829328

So? :o-o:
 

laksaboy

Alfrescian (Inf)
Asset
The current generation is a sucker for mobile apps. An app for everything in life. :rolleyes:

Most of the time, the apps are nothing more than vectors to mine data and push ads. Case in point: Capitastar rewards app.
 

laksaboy

Alfrescian (Inf)
Asset
Everything here is overrated if the government praises it or funds it.:biggrin:

An 'efficient government' is the greatest oxymoron. Governments are the biggest culprits of inefficiency and waste. Having the government outsource the job to private companies doesn't make this any better.

I maintain that the public sector in Sinkieland is too bloated for a snot-sized country, about 80% of all civil servants and military personnel should be retrenched.
 

KuanTi01

Alfrescian (Inf)
Asset
An 'efficient government' is the greatest oxymoron. Governments are the biggest culprits of inefficiency and waste. Having the government outsource the job to private companies doesn't make this any better.

I maintain that the public sector in Sinkieland is too bloated for a snot-sized country, about 80% of all civil servants and military personnel should be retrenched.

Yes, retrenched but without any golden handshakes or golden parachutes; starting with the top echelon jiakliaobees.
 
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