[Sg] - Customer angrily throws drink onto floor and straws at LiHo staff's face in Hougang Mall after being told promo can’t opt for ‘less ice’

[UltimaOnline]

Watch video interview with Liho chiobu staff about the incident :

https://mothership.sg/2026/02/liho-hougang-mall-angry-customer/

 

[syed putra]

Only when faced with unscrupulous customers can businesses thrive to improve their service standards.

 

[Scrooball (clone)]

Useless promotion right? How much money will they lose if they added more drink instead of ice. Knn the fucking Liho deserves to get fucked. Too bad the girl staff got it.

 

[True Believer]

Useless promotion right? How much money will they lose if they added more drink instead of ice. Knn the fucking Liho deserves to get fucked. Too bad the girl staff got it.

People like to kill the messenger of bad news.

 

[True Believer]

Only when faced with unscrupulous customers can businesses thrive to improve their service standards.

I stop ordering drinks like sugarcane, lime juice, ice lemon tea where 80% of the cup is filled with ice.

 

[eatshitndie]

want more ice?

 

[True Believer]

S'pore needs ICE enforcement as there are too many CECAs with fake degrees displacing true blue S'poreans at the workplace.

 

[eatshitndie]

S'pore needs ICE enforcement as there are too many CECAs with fake degrees displacing true blue S'poreans at the workplace.

yahor must enforce the 69% rule. every beverage with ice must not exceed 69% in ice content. otherwise stall owners and beverage counters will cheat.

 

[Truthspeak]

Is the customer a vaxtard? If yes, just another business as usual

 

[Sustanon]

haiz... the staff is young XMM don't know how to be flexible and just follow SOP like the majority who voluntarily went for those PCB garbage zhams without questioning..... What does the outlet got to lose in a long run if you just gave her less ice and abit more drink? Look at it another way. The customer just taught you a precious lesson in life and you got it off cheap. Don't use the stupid retarded mantra of "if everybody demand more like that how?" Use your brain and be street smart ok most customers infact the majority will just go with it and it's only the minority will demand and just give them lor they will feel more happy and he/she will return for more purchase.

 

[True Believer]

haiz... the staff is young XMM don't know how to be flexible and just follow SOP ... What does the outlet got to lose in a long run if you just gave her less ice and abit more drink? Look at it another way. The customer just taught you a precious lesson in life and you got it off cheap. Don't use the stupid retarded mantra of "if everybody demand more like that how?" Use your brain and be street smart ok most customers infact the majority will just go with it and it's only the minority will demand and just give them lor they will feel more happy and he/she will return for more purchase.

She doesn't dare to make decisions which are above her pay grade.

 

[Scrooball (clone)]

Can u imagine getting shit thrown on your face cos your own company sabo you with stupid policies like these?

 

[laksaboy]

I'm surprised LiHo is still in business. Most of its customers have already been siphoned by Chagee.

 

[A Singaporean]

I rather live in a cave than anywhere near coolie gene Sinkies in hdb.

 

[True Believer]

I rather live in a cave than anywhere near coolie gene Sinkies in hdb.

Upgrading out of the HDB heartlands used to be an attainable target for a PME couple by their mid-30s. Nowadays, it is more likely to be "the impossible dream".