Than why take scoot?
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Chitchat Scoot Flight From Taipei To Zikapore Delayed For 2 Days! 356 Sinkies Spent New Year In Taipei Airport! Even Had To Return Duty Free Purchases!
- Thread starter JohnTan
- Start date
4.5hrs from Singapore and SIA can't be bothered to fly them back?
Never mind claim insurance.
Never mind claim insurance.
KNN those my uncle heard they kpkb becas they not enough time to eat before boarding and not enough time to eat before coach left at taiwan side KNN
I think making Scoot a bad airline is SQ strategy to bring pax back to fly SIA. If Scoot is half as good as SQ, sinkees will be happy and continue to fly Scoot.
What's the point of being wholly owned by an international carrier (SIA) if they can't even help you in times of need? Having a planeload of passengers stuck for 2 days over new year is a serious crisis. I bet none of those guys will ever take Scoot ever again
I am referring to flying Scoot in general. The 787 Dreamliner feels like a Rolls Royce for sure. And it's indeed a RR engine.
Its a PR disaster for the parent company-you think people do not remember Scoot is owned by SIA (via BAH)-..
Just like saying Toyota not good enough buy Lexus.
Its more like the other way around, if Toyota fuck up why bother to pay more to buy Lexus? I rather switch to Honda
So if they cannot handle Scoot , will it makes it worse for SIA since its bigger?
Just like saying Toyota not good enough buy Lexus.
Its more like the other way around, if Toyota fuck up why bother to pay more to buy Lexus? I rather switch to Honda
So if they cannot handle Scoot , will it makes it worse for SIA since its bigger?
LOL now Firefly not using Seletar Civilian airport.
Maybe can send Scoot there.
It will be a race to the bottom
Maybe can send Scoot there.
It will be a race to the bottom
Scoot passengers back in Singapore 2 days after delay in Taipei
Flight TR899 was supposed to depart Taipei on Sunday at 4.10pm, but an electrical component defect meant the plane had to be grounded while replacement parts were flown in from Singapore, said a Scoot spokesman. Passengers arrived in Singapore early yesterday morning.
PHOTO: Lianhe Wanbao
GOH YAN HAN
THE STRAITS TIMES
Jan 02, 2019
FacebookTwitterGoogle+Email
Scoot airline passengers returned to Singapore two days later than expected after technical problems left them stranded in Taiwan.
Flight TR899 was supposed to depart Taipei on Sunday at 4.10pm but an electrical component defect meant the plane had to be grounded while replacement parts were flown in from Singapore, said a Scoot spokesman.
The flight was rescheduled for Monday at 11am but the technical issue persisted and put back departure until later in the night.
An airline spokesman said on Monday night: "Scoot has arranged for two rescue flights to bring the 356 affected customers back to Singapore."
READ ALSO
356 passengers on delayed Scoot flight from Taipei to Singapore to return 2 days later than expected
These flights arrived at Changi early yesterday morning.
Passenger W.L. Xie, her husband and eight-year-old son told The Straits Times that they arrived at Taoyuan Airport at noon on Sunday to check in for their flight after a five-day holiday in Taiwan.
After they boarded, Ms Xie, a 41-year-old healthcare professional, said an announcement was made that the plane had some problems with its engine that would need time to fix. Passengers spent around three hours on the plane before they could disembark.
There were also Japanese passengers who were transiting from another Scoot flight from Tokyo.
People who bought duty-free items were told to return them and get a refund. Passengers were also given meal vouchers worth about NT$250 (S$11) each, said Ms Xie.
Later on Sunday night, passengers were told to collect their luggage and find their own accommodation as nearby hotels were fully booked.
ADVERTISING
READ ALSO
321 Scoot passengers stranded in Athens for second day due to multiple flight delays
Fortunately, Ms Xie's family had a friend in Taiwan who helped them find a motel a 30-minute drive away, but some passengers slept at the airport, she said.
They were told to check in around 8am on Monday for the re-timed flight departing at 11am.
"We boarded around 12pm, but after a while, they announced again that there was an engine problem that would need to be fixed," Ms Xie said.
The passengers disembarked at around 2.45pm and were given two meal vouchers each, she added.
Scoot said that affected customers were provided with refreshments and meals during the delay.
The spokesman added that customers who had booked their own accommodation could be reimbursed and a Guest Promise Voucher of $100 would be offered to all those affected.
Ms Xie said that apart from the announcements of the engine problem and disembarkation, there were not many updates from Scoot.
READ ALSO
Scoot flight to Bangkok delayed 7 hours at Changi Airport due to technical issue
"They should have communicated more," she said. "I felt frustrated waiting with no definite arrangement."
She said her son had been feeling unwell when they checked in on Sunday, and the family had hoped to get back to Singapore as soon as possible.
Ms Xie also had to request an extra day of leave due to the delay.
The Scoot spokesman said: "Safety is of utmost priority to Scoot, and we sincerely apologise for the inconvenience caused to our customers' travel plans."
This incident is the latest in a string of flight delays that have riled Scoot customers.
Flight TR713 from Athens to Singapore that was scheduled to depart on Dec 18 at 11.20am took off only in the evening of Dec 20.
The 321 passengers had boarded and disembarked the plane three times over the three days.
In late November, Scoot passengers were stuck in Tokyo and Bangkok for 30 hours due to a technical issue that grounded the Tokyo-to-Singapore flight that was scheduled to stop over at the Thai capital.
This article was first published in The Straits Times. Permission required for reproduction.
Flight TR899 was supposed to depart Taipei on Sunday at 4.10pm, but an electrical component defect meant the plane had to be grounded while replacement parts were flown in from Singapore, said a Scoot spokesman. Passengers arrived in Singapore early yesterday morning.
PHOTO: Lianhe Wanbao
GOH YAN HAN
THE STRAITS TIMES
Jan 02, 2019
FacebookTwitterGoogle+Email
Scoot airline passengers returned to Singapore two days later than expected after technical problems left them stranded in Taiwan.
Flight TR899 was supposed to depart Taipei on Sunday at 4.10pm but an electrical component defect meant the plane had to be grounded while replacement parts were flown in from Singapore, said a Scoot spokesman.
The flight was rescheduled for Monday at 11am but the technical issue persisted and put back departure until later in the night.
An airline spokesman said on Monday night: "Scoot has arranged for two rescue flights to bring the 356 affected customers back to Singapore."
READ ALSO
356 passengers on delayed Scoot flight from Taipei to Singapore to return 2 days later than expected
These flights arrived at Changi early yesterday morning.
Passenger W.L. Xie, her husband and eight-year-old son told The Straits Times that they arrived at Taoyuan Airport at noon on Sunday to check in for their flight after a five-day holiday in Taiwan.
After they boarded, Ms Xie, a 41-year-old healthcare professional, said an announcement was made that the plane had some problems with its engine that would need time to fix. Passengers spent around three hours on the plane before they could disembark.
There were also Japanese passengers who were transiting from another Scoot flight from Tokyo.
People who bought duty-free items were told to return them and get a refund. Passengers were also given meal vouchers worth about NT$250 (S$11) each, said Ms Xie.
Later on Sunday night, passengers were told to collect their luggage and find their own accommodation as nearby hotels were fully booked.
ADVERTISING
READ ALSO
321 Scoot passengers stranded in Athens for second day due to multiple flight delays
Fortunately, Ms Xie's family had a friend in Taiwan who helped them find a motel a 30-minute drive away, but some passengers slept at the airport, she said.
They were told to check in around 8am on Monday for the re-timed flight departing at 11am.
"We boarded around 12pm, but after a while, they announced again that there was an engine problem that would need to be fixed," Ms Xie said.
The passengers disembarked at around 2.45pm and were given two meal vouchers each, she added.
Scoot said that affected customers were provided with refreshments and meals during the delay.
The spokesman added that customers who had booked their own accommodation could be reimbursed and a Guest Promise Voucher of $100 would be offered to all those affected.
Ms Xie said that apart from the announcements of the engine problem and disembarkation, there were not many updates from Scoot.
READ ALSO
Scoot flight to Bangkok delayed 7 hours at Changi Airport due to technical issue
"They should have communicated more," she said. "I felt frustrated waiting with no definite arrangement."
She said her son had been feeling unwell when they checked in on Sunday, and the family had hoped to get back to Singapore as soon as possible.
Ms Xie also had to request an extra day of leave due to the delay.
The Scoot spokesman said: "Safety is of utmost priority to Scoot, and we sincerely apologise for the inconvenience caused to our customers' travel plans."
This incident is the latest in a string of flight delays that have riled Scoot customers.
Flight TR713 from Athens to Singapore that was scheduled to depart on Dec 18 at 11.20am took off only in the evening of Dec 20.
The 321 passengers had boarded and disembarked the plane three times over the three days.
In late November, Scoot passengers were stuck in Tokyo and Bangkok for 30 hours due to a technical issue that grounded the Tokyo-to-Singapore flight that was scheduled to stop over at the Thai capital.
This article was first published in The Straits Times. Permission required for reproduction.
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