PHV companies allow PHV Drivers cancel after they accepted the ride and made passengers gong gong waited and waste time got COMPENSATION oso? CB!

[WangChuk]

https://www.asiaone.com/singapore/ride-hailing-tada-new-cancellation-fee-cleaning-compensation

singapore

Ride-hailing app Tada to introduce new cancellation fee, increase compensation cap on cleaning fees​

The new changes will be effective from March 18 at 12pm.
PHOTO: AsiaOne/Rauf Khan
PUBLISHED ON March 11, 2026 7:49 PM BY Dana Leong

Local ride-hailing app Tada will be implementing a $3 cancellation fee and increasing the cleaning fee compensation cap.

In a Facebook post on Wednesday (March 11), the National Private Hire Vehicles Association (NPHVA) said that the new initiatives are a result of ongoing engagements between Tada's management and the National Trades Union Congress-affiliated union.

Based on the updated terms, Tada drivers will receive a $3 compensation if they have been en route for at least three minutes and are within 500m of the pick-up point when a ride is cancelled.

"This is a positive step towards recognising the effort drivers make when travelling to pick up passengers and get cancelled upon," said NPHVA.

The $3 fee will also apply if the rider cancels or does not show up to the pick-up point after the driver arrives.

Additionally, Tada will be increasing the cleaning fee compensation cap to $150 to "better reflect prevailing market rates" and help ensure that drivers receive "more appropriate compensation" for such incidents.

The union said: "NPHVA will continue to voice the concerns of the drivers on the roads."

The changes will be effective from March 18 at 12pm, said Tada.

 

[Narong Wongwan]

When self driving car comes along then good riddance to all these rubbish.
The original concept of uber aka ride hailing was good. It was to maximise the resources of a car. Like hitching a ride and paying less for the passenger and for car owners to give a ride along the way and getting compensation for it. Using the app for taxis was also supposedly to help cut down taxi empty cruising and allocating and matching nearest available ride to passengers.
But it evolved into what it is today with people becoming like taxi drivers.