Fundamentals in Public Engagement 2.0 – GovCamp reflections

[Confuseous]

There was the general sentiment among participants that the government needs to get its engagement objectives right, before using the technology to do so. Indeed, in our fast-evolving media environment, I believe that there is no greater urgency than now for these objectives to first be underpinned by the values of transparency, sincerity and service, before any public officer even thinks about going online.

- http://theonlinecitizen.com/2011/11/fundamentals-in-public-engagement-2-0-–-govcamp-reflections/