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Dec 7, 2009
Directors who cheat, beware
DIRECTORS of companies that hoodwink customers and hope to get away with it, watch out. The Consumers Association of Singapore (Case) is likely to put up a recommendation to amend consumer laws to hold the directors accountable for the unfair consumer practices by their companies. If the recommendations are adopted, it means that consumers can still seek recourse from the directors even if their firms have closed down, or if they try to shirk responsibility for their staff's malpractices. Unfair practices include making false claims on products sold, and pressuring a consumer to make a purchase by refusing to allow him to leave a shop. Mr Seah Seng Choon, executive director of Case, told my paper that it plans to present its proposal to the Ministry of Trade and Industry as it has witnessed, in the past few years, 'instances of companies closing down and consumers having difficulties in recovering money as the directors went missing and were not directly liable'. He also cited cases where consumers were left in the lurch after a firm closed down, only to have the same directors of the company opening another business later and offering more or less the same services that would mislead more consumers. -- MY PAPER
Home > Breaking News > Singapore > Story
Dec 7, 2009
Directors who cheat, beware
DIRECTORS of companies that hoodwink customers and hope to get away with it, watch out. The Consumers Association of Singapore (Case) is likely to put up a recommendation to amend consumer laws to hold the directors accountable for the unfair consumer practices by their companies. If the recommendations are adopted, it means that consumers can still seek recourse from the directors even if their firms have closed down, or if they try to shirk responsibility for their staff's malpractices. Unfair practices include making false claims on products sold, and pressuring a consumer to make a purchase by refusing to allow him to leave a shop. Mr Seah Seng Choon, executive director of Case, told my paper that it plans to present its proposal to the Ministry of Trade and Industry as it has witnessed, in the past few years, 'instances of companies closing down and consumers having difficulties in recovering money as the directors went missing and were not directly liable'. He also cited cases where consumers were left in the lurch after a firm closed down, only to have the same directors of the company opening another business later and offering more or less the same services that would mislead more consumers. -- MY PAPER