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A group of 175 Chinese tourists were left stranded at Narita International Airport in Tokyo, Japan on Jan. 24, 2018.
And it did not go down well.
24-hour delay
According to Haiwainet, the Chinese tourists were scheduled to board a Jetstar Japan flight GK35 at 9.45pm on Wednesday night (Jan. 24).
But due to bad weather in Shanghai, the flight was delayed for 24 hours — as the next flight to Shanghai by the budget Japanese carrier would be available a full day later.
Clash with the Japanese police
However, the situation boiled over on Thursday morning, Jan. 25.
This occurred after a Chinese tourist was reportedly stopped from going to a vending machine on the second floor of the departure hall.
An exchange of words took place between the Chinese tourists and airline staff, which then escalated into a physical altercation.
Local police arrived at the scene and tried to take one of the tourists away, even reportedly tearing his clothes in the process.
Based on the video footage, both the tourists and officers were seen pulling and shoving one another.
In the midst of the chaos, some tourists even broke out in song, singing the Chinese national anthem as a show of protest.
Chinese embassy forced to step in
The Chinese embassy eventually stepped in, helping to make arrangements for the Chinese tourists to diffuse the situation.
They successfully negotiated with the airline, ending with the latter agreeing to treat the stranded tourists properly, pay for their meals, and arrange a flight out.
While some tourists agreed to accept the accommodations provided, around 100 of them stayed behind at the gate, even though the airport was scheduled to close at 11.00 pm
All of the Chinese tourists, excluding the man who was detained by the police, arrived at Shanghai on Friday morning.
In a statement released later by the embassy, they asked the Japanese police to handle the case in a “fair and just manner” and protect the “legitimate rights and interests of all parties concerned”.
Preferential treatment from Jetstar Japan
The Chinese tourists had claimed that while Jetstar Japan took care of the five Japanese tourists who were supposed to be on the same flight, the non-natives were left to figure things out on their own.
They said not only did the airline refuse to provide them with access to Mandarin-speaking staff, they told them to collect their own baggage and settle their own accommodation issues.
They also accused the airline’s staff of having a “very poor attitude”, repeatedly telling the Chinese tourists to “get out” in English.
https://mothership.sg/2018/01/chinese-tokyo-airport-clash-japanese-police/
And it did not go down well.
24-hour delay
According to Haiwainet, the Chinese tourists were scheduled to board a Jetstar Japan flight GK35 at 9.45pm on Wednesday night (Jan. 24).
But due to bad weather in Shanghai, the flight was delayed for 24 hours — as the next flight to Shanghai by the budget Japanese carrier would be available a full day later.
Clash with the Japanese police
However, the situation boiled over on Thursday morning, Jan. 25.
This occurred after a Chinese tourist was reportedly stopped from going to a vending machine on the second floor of the departure hall.
An exchange of words took place between the Chinese tourists and airline staff, which then escalated into a physical altercation.
Local police arrived at the scene and tried to take one of the tourists away, even reportedly tearing his clothes in the process.
Based on the video footage, both the tourists and officers were seen pulling and shoving one another.
In the midst of the chaos, some tourists even broke out in song, singing the Chinese national anthem as a show of protest.
Chinese embassy forced to step in
The Chinese embassy eventually stepped in, helping to make arrangements for the Chinese tourists to diffuse the situation.
They successfully negotiated with the airline, ending with the latter agreeing to treat the stranded tourists properly, pay for their meals, and arrange a flight out.
While some tourists agreed to accept the accommodations provided, around 100 of them stayed behind at the gate, even though the airport was scheduled to close at 11.00 pm
All of the Chinese tourists, excluding the man who was detained by the police, arrived at Shanghai on Friday morning.
In a statement released later by the embassy, they asked the Japanese police to handle the case in a “fair and just manner” and protect the “legitimate rights and interests of all parties concerned”.
Preferential treatment from Jetstar Japan
The Chinese tourists had claimed that while Jetstar Japan took care of the five Japanese tourists who were supposed to be on the same flight, the non-natives were left to figure things out on their own.
They said not only did the airline refuse to provide them with access to Mandarin-speaking staff, they told them to collect their own baggage and settle their own accommodation issues.
They also accused the airline’s staff of having a “very poor attitude”, repeatedly telling the Chinese tourists to “get out” in English.
https://mothership.sg/2018/01/chinese-tokyo-airport-clash-japanese-police/
