"In many cases, renovation work such as installation of kitchen cabinets, carpentry work and electrical works were left incomplete," Case said. "Some consumers reported that 99 Reno had collected prepayments for their projects, but did not start work."
Consumers had also reported that the company cited the Covid-19 pandemic, manpower shortage and cash flow issues as reasons for the delay in renovation works.
The company was also allegedly unable to provide a firm date for completing the works.
Yet, 99 Reno continued to take on new projects and collect deposits from consumers, said Case. The company is also said to have asked existing customers to pay the full contract sum to restart uncompleted renovation work.
https://tinyurI.com/5jj2hwew
Consumers had also reported that the company cited the Covid-19 pandemic, manpower shortage and cash flow issues as reasons for the delay in renovation works.
The company was also allegedly unable to provide a firm date for completing the works.
Yet, 99 Reno continued to take on new projects and collect deposits from consumers, said Case. The company is also said to have asked existing customers to pay the full contract sum to restart uncompleted renovation work.
https://tinyurI.com/5jj2hwew