Xerox was knocked down by the Japs than what the writer says.
Noisy machines, with toners fly all over the machine, it was a total shit machines. Xerox copier was all metals, heavy like fuck and was a curse to delivery and technicians...
When the Jap reinvented the light weight copiers under Fuji, US Xeorx and UK xerox under Rank Xerox fall flat. The Japs came with plastic gears which slashes the price of a copier by 60%. Light weight, 2 persons can carry the machine, table top to fit big and small offices.
All Jap enter the copier market slap US Xerox Copration and Rank Xerox into oblivion. Fuji, Canon, Tobshiba, Minolta, Sharp, Ricoh kicked US out of the manufacturing of copiers and dominate copiers till now.
In 1986, Fuji Xerox bought the whole region of Asia from Korea, China, Australia to NZ from CAM US for $460M.... ending the US domination.
This was when digital integration, networking with copiers set the trend of offices with MS ....
Today, Fuji Xerox still a leader in copiers with Canon...