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http://www.washingtonpost.com/busin...aegate-ahead/2012/03/21/gIQAyEjhRS_story.html
iPad heat issue: Is another ‘Antennaegate’ ahead?
View Photo Gallery — The latest iteration of the tech giant’s popular tablet computer will have an improved processor, a sharper display and better networking capabilities.
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By Sarah Halzack,
Apple’s new iPad has been on sale for less than a week and with 3 million devices already sold it’s clearly a hot buy.
But the tablet may be hot in more ways than one: Some users are reporting that the gadget heats up when it’s used for long periods of time, making it uncomfortable to hold. On Tuesday, Consumer Reports said that it would be testing the new iPad to determine just how much extra heat it was giving off.
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Apple launched its third-generation iPad in the U.S. and nine other countries March 16. Many customers lined up for hours, some even for days, to get their hands on the new tablet.
GalleryiPad heat issue: Is another ‘Antennaegate’ ahead?
View Photo Gallery — The latest iteration of the tech giant’s popular tablet computer will have an improved processor, a sharper display and better networking capabilities.
Smaller Text Larger Text Text Size
Print
E-mail
Reprints
By Sarah Halzack,
Apple’s new iPad has been on sale for less than a week and with 3 million devices already sold it’s clearly a hot buy.
But the tablet may be hot in more ways than one: Some users are reporting that the gadget heats up when it’s used for long periods of time, making it uncomfortable to hold. On Tuesday, Consumer Reports said that it would be testing the new iPad to determine just how much extra heat it was giving off.
Loading...
Comments
Weigh In
Corrections?
Personal Post
Gallery
Apple launched its third-generation iPad in the U.S. and nine other countries March 16. Many customers lined up for hours, some even for days, to get their hands on the new tablet.
Gallery
A feature-by-feature look: A roundup of reviews of Apple’s tablet computer, which hits stores on March 16.
For a brief moment, the scenario seemed to recall the infamous “Antennaegate” flap that occurred in 2010 just after the launch of the iPhone 4. (To summarize that incident in case you’ve forgotten, some iPhone users became frustrated when the phone apparently dropped calls when it was held a certain way. Due to the problem, Consumer Reports refused to recommend the smartphone. Apple eventually was forced to offer customers a refund or a free cellphone case to save face after the controversy).
But it doesn’t appear the iPad incident is going to rise to that level. For starters, Consumer Reports praised the device Tuesday, saying that despite the heat issue, the new iPad so far is “shaping up to be the best tablet we’ve ever tested, whether from Apple or any other manufacturer.”
Furthermore, the temperature that CR says the device reaches really isn’t that hot. The nonprofit group said its tests found that new iPad can reach a temperature of 116 degrees. But in a summary of its test results, CR’s Donna Tapellini wrote, “When it was at its hottest, it felt very warm but not especially uncomfortable if held for a brief period.”
And the heat issue doesn’t seem to pose any health concerns similar to those of the “toasted skin syndrome” that some laptop computers can cause. According to a report in USA Today, CR electronics editor Paul Reynolds said that 120 degrees is the benchmark at which laptops are too hot and capable of burning bare skin. The iPad does not reach that temperature.
And perhaps most importantly, what made Antennaegate rise from minor hiccup to public relations mess was not so much the nature of the glitch itself, but how Apple handled it. The company first tried to blame the problem on wireless carrier AT&T before ultimately copping to a defect. And Steve Jobs reportedly was dismissive when a concerned customer e-mailed him about the problem, replying tersely, “just avoid holding it that way.”
Given those facts, it seems the iPad heat problem isn’t destined to reach a boiling a point.
A feature-by-feature look: A roundup of reviews of Apple’s tablet computer, which hits stores on March 16.
For a brief moment, the scenario seemed to recall the infamous “Antennaegate” flap that occurred in 2010 just after the launch of the iPhone 4. (To summarize that incident in case you’ve forgotten, some iPhone users became frustrated when the phone apparently dropped calls when it was held a certain way. Due to the problem, Consumer Reports refused to recommend the smartphone. Apple eventually was forced to offer customers a refund or a free cellphone case to save face after the controversy).
But it doesn’t appear the iPad incident is going to rise to that level. For starters, Consumer Reports praised the device Tuesday, saying that despite the heat issue, the new iPad so far is “shaping up to be the best tablet we’ve ever tested, whether from Apple or any other manufacturer.”
Furthermore, the temperature that CR says the device reaches really isn’t that hot. The nonprofit group said its tests found that new iPad can reach a temperature of 116 degrees. But in a summary of its test results, CR’s Donna Tapellini wrote, “When it was at its hottest, it felt very warm but not especially uncomfortable if held for a brief period.”
And the heat issue doesn’t seem to pose any health concerns similar to those of the “toasted skin syndrome” that some laptop computers can cause. According to a report in USA Today, CR electronics editor Paul Reynolds said that 120 degrees is the benchmark at which laptops are too hot and capable of burning bare skin. The iPad does not reach that temperature.
And perhaps most importantly, what made Antennaegate rise from minor hiccup to public relations mess was not so much the nature of the glitch itself, but how Apple handled it. The company first tried to blame the problem on wireless carrier AT&T before ultimately copping to a defect. And Steve Jobs reportedly was dismissive when a concerned customer e-mailed him about the problem, replying tersely, “just avoid holding it that way.”
Given those facts, it seems the iPad heat problem isn’t destined to reach a boiling a point.
iPad heat issue: Is another ‘Antennaegate’ ahead?
View Photo Gallery — The latest iteration of the tech giant’s popular tablet computer will have an improved processor, a sharper display and better networking capabilities.
Smaller Text Larger Text Text Size
Reprints
By Sarah Halzack,
Apple’s new iPad has been on sale for less than a week and with 3 million devices already sold it’s clearly a hot buy.
But the tablet may be hot in more ways than one: Some users are reporting that the gadget heats up when it’s used for long periods of time, making it uncomfortable to hold. On Tuesday, Consumer Reports said that it would be testing the new iPad to determine just how much extra heat it was giving off.
Loading...
Comments
Weigh In
Corrections?
Personal Post
Gallery
Apple launched its third-generation iPad in the U.S. and nine other countries March 16. Many customers lined up for hours, some even for days, to get their hands on the new tablet.
GalleryiPad heat issue: Is another ‘Antennaegate’ ahead?
View Photo Gallery — The latest iteration of the tech giant’s popular tablet computer will have an improved processor, a sharper display and better networking capabilities.
Smaller Text Larger Text Text Size
Reprints
By Sarah Halzack,
Apple’s new iPad has been on sale for less than a week and with 3 million devices already sold it’s clearly a hot buy.
But the tablet may be hot in more ways than one: Some users are reporting that the gadget heats up when it’s used for long periods of time, making it uncomfortable to hold. On Tuesday, Consumer Reports said that it would be testing the new iPad to determine just how much extra heat it was giving off.
Loading...
Comments
Weigh In
Corrections?
Personal Post
Gallery
Apple launched its third-generation iPad in the U.S. and nine other countries March 16. Many customers lined up for hours, some even for days, to get their hands on the new tablet.
Gallery
A feature-by-feature look: A roundup of reviews of Apple’s tablet computer, which hits stores on March 16.
For a brief moment, the scenario seemed to recall the infamous “Antennaegate” flap that occurred in 2010 just after the launch of the iPhone 4. (To summarize that incident in case you’ve forgotten, some iPhone users became frustrated when the phone apparently dropped calls when it was held a certain way. Due to the problem, Consumer Reports refused to recommend the smartphone. Apple eventually was forced to offer customers a refund or a free cellphone case to save face after the controversy).
But it doesn’t appear the iPad incident is going to rise to that level. For starters, Consumer Reports praised the device Tuesday, saying that despite the heat issue, the new iPad so far is “shaping up to be the best tablet we’ve ever tested, whether from Apple or any other manufacturer.”
Furthermore, the temperature that CR says the device reaches really isn’t that hot. The nonprofit group said its tests found that new iPad can reach a temperature of 116 degrees. But in a summary of its test results, CR’s Donna Tapellini wrote, “When it was at its hottest, it felt very warm but not especially uncomfortable if held for a brief period.”
And the heat issue doesn’t seem to pose any health concerns similar to those of the “toasted skin syndrome” that some laptop computers can cause. According to a report in USA Today, CR electronics editor Paul Reynolds said that 120 degrees is the benchmark at which laptops are too hot and capable of burning bare skin. The iPad does not reach that temperature.
And perhaps most importantly, what made Antennaegate rise from minor hiccup to public relations mess was not so much the nature of the glitch itself, but how Apple handled it. The company first tried to blame the problem on wireless carrier AT&T before ultimately copping to a defect. And Steve Jobs reportedly was dismissive when a concerned customer e-mailed him about the problem, replying tersely, “just avoid holding it that way.”
Given those facts, it seems the iPad heat problem isn’t destined to reach a boiling a point.
A feature-by-feature look: A roundup of reviews of Apple’s tablet computer, which hits stores on March 16.
For a brief moment, the scenario seemed to recall the infamous “Antennaegate” flap that occurred in 2010 just after the launch of the iPhone 4. (To summarize that incident in case you’ve forgotten, some iPhone users became frustrated when the phone apparently dropped calls when it was held a certain way. Due to the problem, Consumer Reports refused to recommend the smartphone. Apple eventually was forced to offer customers a refund or a free cellphone case to save face after the controversy).
But it doesn’t appear the iPad incident is going to rise to that level. For starters, Consumer Reports praised the device Tuesday, saying that despite the heat issue, the new iPad so far is “shaping up to be the best tablet we’ve ever tested, whether from Apple or any other manufacturer.”
Furthermore, the temperature that CR says the device reaches really isn’t that hot. The nonprofit group said its tests found that new iPad can reach a temperature of 116 degrees. But in a summary of its test results, CR’s Donna Tapellini wrote, “When it was at its hottest, it felt very warm but not especially uncomfortable if held for a brief period.”
And the heat issue doesn’t seem to pose any health concerns similar to those of the “toasted skin syndrome” that some laptop computers can cause. According to a report in USA Today, CR electronics editor Paul Reynolds said that 120 degrees is the benchmark at which laptops are too hot and capable of burning bare skin. The iPad does not reach that temperature.
And perhaps most importantly, what made Antennaegate rise from minor hiccup to public relations mess was not so much the nature of the glitch itself, but how Apple handled it. The company first tried to blame the problem on wireless carrier AT&T before ultimately copping to a defect. And Steve Jobs reportedly was dismissive when a concerned customer e-mailed him about the problem, replying tersely, “just avoid holding it that way.”
Given those facts, it seems the iPad heat problem isn’t destined to reach a boiling a point.
