AIA Singapore on Wednesday (15 June) apologised over an incident in which an agent of the insurer had offered a balloon to a woman's two-year-old daughter and then took it away from her.
In response to queries from Yahoo News Singapore about the incident, AIA Singapore said, “We are sorry for the unpleasant experience. We have counselled the representatives involved in this incident.”
In a post on Monday (13 June), Facebook user Nazreen Ogisi said she was with her daughter around Century Square when she was approached by a woman who offered the toddler a penguin balloon. The woman then posed a few questions to Nazreen, who said the woman was from AIA as she had walked towards her from a booth belonging to the insurer.
“While standing she asked me a few questions and I apparently do not fit the profile for a potential customer so she said sorry I need to take back the balloon and she took it from my daughter's hand. Imagine my horror??!!” Nazreen wrote.
More at https://shrtcô.de/oQ8JNt
In response to queries from Yahoo News Singapore about the incident, AIA Singapore said, “We are sorry for the unpleasant experience. We have counselled the representatives involved in this incident.”
In a post on Monday (13 June), Facebook user Nazreen Ogisi said she was with her daughter around Century Square when she was approached by a woman who offered the toddler a penguin balloon. The woman then posed a few questions to Nazreen, who said the woman was from AIA as she had walked towards her from a booth belonging to the insurer.
“While standing she asked me a few questions and I apparently do not fit the profile for a potential customer so she said sorry I need to take back the balloon and she took it from my daughter's hand. Imagine my horror??!!” Nazreen wrote.
More at https://shrtcô.de/oQ8JNt