View attachment 224535
Here is a simple Ai version , hope it helps :
Ai version : upsetting experience at Sengkang Polyclinic, based on
ThomasEddy narration:
ThomasEddy's friend had a very negative experience at Sengkang Polyclinic, stemming from her attempts to provide feedback to staff. Despite her polite approach, she encountered several issues:
Hostile Interactions
- Verbal Abuse: Polyclinic hotline staff reportedly raised their voices at your friend on multiple occasions.
- "Blacklisting" Threat: A staff member allegedly told your friend she was "blacklisted" and that they didn't need to speak with her because they were going for lunch. No reason was given for this "blacklisting."
- Humiliation by Doctors: Your friend felt badly humiliated by other doctors during her visit.
Unprofessional Conduct by Christine Tan
An Outpatient Experience staff member named Christine Tan reportedly exhibited highly unprofessional behavior:
- Conflicting Statements: Christine Tan initially offered an apology letter and a discussion with Dr. Kang about removing a "letter" (presumably the one sent to your friend's house), but then demanded your friend speak with four directors.
- Threats: When your friend's cousin suggested she go to other polyclinics, Christine Tan allegedly threatened that your friend would receive "all bad treatment" elsewhere.
- Accusations: Your friend was accused of shouting at staff, and security was called to stand near her after she left a room, despite her claims of speaking politely.
Intimidating Letter
A letter from Dr. Gary Kang was sent to your friend's house with an excessive number of stamps, making the envelope appear "intimidating." The content of the letter itself was described as "harsh" and lacking any courteous remarks.
Overall, your friend felt she was treated very badly, subjected to baseless accusations, and received no proper resolution to her feedback, experiencing what she perceived as retaliatory and intimidating actions from the polyclinic staff.
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