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F#$%%^ ing singpost

wendychan

Alfrescian (InfP)
Generous Asset
ordered something online. the US shipper partners singpost for local delivery.


friday night i check the tracking info online - according to tracking info, delivery unsuccessful at 7.30pm because courier "unable to locate address"

i email the US shipping people - they send me the address details they have for me, and it even includes my mobile.

sat, i wait till afternoon to call singpost.

almost impossible to speak to a human on the phone . finally get one, give her tracking number. she tells me same thing. delivery "failed" .


me : you know why failed delivery? because it states that courier could not locate address

singpost : very sorry

me : so why didn't the courier call me to ask me where the address was?

singpost : the courier doesn't call people

me : so why didn't singpost call me this morning to tell me failed delivery?

singpost : we don't call. its up to the customer to track the parcel

me: but its not my fault that the courier cant find the place even tho address details all correct? so if i never call you, then parcel eventually will be returned to sender?

singpost : sorry mdm

me : so can i arrange for RE delivery?

singpost : the earliest will be tuesday (3 days later!!!!!!!) between 9am - 6pm

me : im not going to be home in the morning, but can they deliver to the café downstairs if no one home?

singpost : sorry mdm, we can't do that

me : so i don't have to go to work because i must wait for your courier from 9am - 6pm?

singpost : you can arrange for re delivery to a post office of your choice. pick up from 2pm onwards tuesday...


QUESTION : if i were a lazy courier, whats to stop me from indicating failed delivery? knowing that most people cannot wait at home for 8 hours, most people will just collect from post office right?
 
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wendychan

Alfrescian (InfP)
Generous Asset
i don't know why their share price is what it is today because their service certainly isn't worth much.
they must be undercutting like crazy to get business...
 

ThugSin

Alfrescian (InfP)
Generous Asset
so many shit happen with SINKPOST and you still use them??

Just google singpost fail and this is what you will see :biggrin:

http://forums.fuckwarezone.com.sg/e...-mail-service-whole-wide-world-3441591-7.html
 

TeamDrifter

Alfrescian (InfP)
Generous Asset
wendychan, this is Singapore and Singapore is a very small place so how can it be cannot locate address. Not unless you're living is some super duper rich man's address.
 

wendychan

Alfrescian (InfP)
Generous Asset
wendychan, this is Singapore and Singapore is a very small place so how can it be cannot locate address. Not unless you're living is some super duper rich man's address.

i suppose i was but not anymore. the address is very easy to locate. the courier needs a knock on the head
 

wendychan

Alfrescian (InfP)
Generous Asset
so many shit happen with SINKPOST and you still use them??

Just google singpost fail and this is what you will see :biggrin:

http://forums.fuckwarezone.com.sg/e...-mail-service-whole-wide-world-3441591-7.html

i have no choice this time with singpost. the US site uses singpost to ship
 

garlic

Alfrescian (Inf)
Asset
use DHL, through CGW.. they deliver in daytime and if fail, you call before 5pm, they deliver night time 7-10pm same day. Long time ago, i already gave up on sinkpost. You ask them delivery timing, they tell you 9am to 6pm.. WTF, this day and age got such thing.. SG is such a small place and you have to give such a broad waiting time?
 

wendychan

Alfrescian (InfP)
Generous Asset
sppeedpost (FILEminimizer).jpg

..............................................
 

wendychan

Alfrescian (InfP)
Generous Asset
The delivery person could be a FT & he//she is just creating work for others:wink:

more likely creating less work for him.her.self
like i said, more than likely recipient will op to self collect from post office, coz who can wait at home 8 hrs on a week day for courier?
 

wendychan

Alfrescian (InfP)
Generous Asset
sneakers too big to fit into mailbox. just go collect over lunch time, you got transport right?

yu are missing the point. this form of delivery, singpost is suppose to deliver and have it signed for. i asked if they can deliver to the café below my block they said no. they wont put in the mailbox even i asked them to
 

singham

Alfrescian
Loyal
so des neh...:o

yu are missing the point. this form of delivery, singpost is suppose to deliver and have it signed for. i asked if they can deliver to the café below my block they said no. they wont put in the mailbox even i asked them to
 

Sinkie

Alfrescian (Inf)
Asset
sneakers too big to fit into mailbox. just go collect over lunch time, you got transport right?

Are you really that dumb or hillbilly? Can't you read that it's COURIER and it's a parcel? Since when any courier deliver stuff into a mailbox??
 
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