App blamed for $72M lotto jackpot loss
Postmedia Network
First posted: Monday, January 04, 2016 11:46 AM EST | Updated: Monday, January 04, 2016 12:11 PM EST
The National Lottery iPhone app. (Supplied)
A U.K. couple blames a faulty app for losing out on a $72-million lotto jackpot.
Edwina and David Nylan, from Leicester, told the U.K. Telegraph they bought their ticket for the recent Lotto draw using a mobile app they’ve used in the past.
This time, Edwina said, the app indicated she didn’t have enough funds in her online account to cover the cost of the ticket, so she retopped it. Then she picked her numbers and said the app confirmed her purchase.
But when her numbers came up for the big prize, the Lotto company Camelot told her it had no records of the online ticket purchase.
“The person I spoke to said they could see from their records that we had intended to buy those numbers but they said the purchase did not go through because we (were short) in our account,” the 55-year-old grandmother told the U.K. newspaper.
“We had tried to top up the account, and hadn’t realized that hadn’t registered either.”
The Nylans have appealed to Camelot, but so far to no success.
