yup, they won't listen to free advice online. they would rather pay millions to fly in so called sexperts to teach pimps how to fuck prostitutes.
So as to have a no-blame culture mah. In any case, hire external consultants and still cannot solve problem, just point fingers at these so-called experts, but never to themselves.
Afterall, SMRT/LTA's money is peasant's ex-money (after being taxed left-right-centre).