IS SMRT INQUIRY ITSELF AN IMPEDIMENT TO THE COI BEING SET UP BY GOVT, BY PROMISING "TO SHARE THE RESULTS OF ITS INTERNAL INVESTIGATION". IS IT VERY PRODUCTIVE AND GOOD FOR OVERALL STAFF MORALE FOR STAFF MEMBERS TO BE INVESTIGATED TWICE FOR THE SAME 'OFFENCE'? AND HAVING ITS OWN 'INDEPENDENT' DIRECTOR MAY NOT BE CONDUCIVE FOR GETTING OBJECTIVE FEEDBACK FROM STAFF.
JUST WHAT IS GOING ON? WILL STAFF BE INTIDIMATED INTO GIVING RESPONSES WHICH WILL PROTECT MANAGEMENT? AND WHY ARE THE OTHER 'EXPERTS' NOT NAMED AT THE SAME TIME? FROM TV SCREEN SHOTS, MR ONG WAS SEEN LAUGHING ALL THE TIME - IS HE SERIOUS, AFTER LOSING IN ALJUNIED AND WENT BACK TO HIS OLD JOB?
CNA
SMRT has appointed its independent director Ong Ye Kung to head an investigation team comprising external experts and internal resources to conduct the investigation into the root causes of the disruptions, adequacy of its emergency response and the required remedial actions.
This is an internal investigation separate from the COI and the team will report to the board.
Where issues are identified that require action, the board said it will take that action, and it promised to share the results of its internal investigation with the COI.
SMRT said the disruptions last week have shown the rail operator needs to improve on its emergency response and management procedures, as well as how SMRT communicates with commuters and the public in an incident of this scale.
SMRT said it hears the public's concern in this regard and it will move quickly to implement learning points that have come out of these disruptions.
Some immediate actions and improvements have already been taken, but SMRT acknowledged more needs to be done, and it will do so.
Chairman of SMRT, Koh Yong Guan, said: "My colleagues and I take the disruptions and inconveniences caused to our train passengers last week very seriously. The board will spare no effort and resources to ensure that SMRT earns back the confidence of the commuters and public. We apologise to the travelling public for the disruptions and inconveniences in the last week."
These chiak liau bee directors apologising after ONE WEEK?
JUST WHAT IS GOING ON? WILL STAFF BE INTIDIMATED INTO GIVING RESPONSES WHICH WILL PROTECT MANAGEMENT? AND WHY ARE THE OTHER 'EXPERTS' NOT NAMED AT THE SAME TIME? FROM TV SCREEN SHOTS, MR ONG WAS SEEN LAUGHING ALL THE TIME - IS HE SERIOUS, AFTER LOSING IN ALJUNIED AND WENT BACK TO HIS OLD JOB?
CNA
SMRT has appointed its independent director Ong Ye Kung to head an investigation team comprising external experts and internal resources to conduct the investigation into the root causes of the disruptions, adequacy of its emergency response and the required remedial actions.
This is an internal investigation separate from the COI and the team will report to the board.
Where issues are identified that require action, the board said it will take that action, and it promised to share the results of its internal investigation with the COI.
SMRT said the disruptions last week have shown the rail operator needs to improve on its emergency response and management procedures, as well as how SMRT communicates with commuters and the public in an incident of this scale.
SMRT said it hears the public's concern in this regard and it will move quickly to implement learning points that have come out of these disruptions.
Some immediate actions and improvements have already been taken, but SMRT acknowledged more needs to be done, and it will do so.
Chairman of SMRT, Koh Yong Guan, said: "My colleagues and I take the disruptions and inconveniences caused to our train passengers last week very seriously. The board will spare no effort and resources to ensure that SMRT earns back the confidence of the commuters and public. We apologise to the travelling public for the disruptions and inconveniences in the last week."
These chiak liau bee directors apologising after ONE WEEK?